
Call Us
Contact Phone Numbers
- Personal
- Business/Commercial
- Wealth
Customer Service
Toll-free 888-323-4732
Automated system available
24 hours a day, 7 days a week
Customer service reps available
Monday thru Friday 8 am to 9 pm ET
Saturday and Sunday 8 am to 8 pm ET
New Accounts
Monday thru Friday
8 am to 8 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
24/7 |
|
Credit Cards |
Monday thru Friday Saturday and Sunday |
|
Credit Cards Outside the US |
Monday thru Friday Saturday and Sunday |
|
Credit Card Activations |
Monday thru Friday Saturday and Sunday |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Insurance |
Monday thru Friday |
|
Life Insurance |
Monday thru Friday |
|
Mortgage Customer Service |
Monday thru Friday |
|
Report Fraud Account Activity |
Monday thru Friday Saturday and Sunday |
|
Debit Card Activations |
Monday thru Friday Saturday and Sunday |
|
Zelle® |
Monday thru Friday Saturday and Sunday |
People often ask us
Customer Service
Toll-free 866-322-4249
Automated system available
24 hours a day, 7 days a week
Digital Banking for business customer service reps available
Monday thru Friday 8 am to 9 pm ET
Saturday 8 am to 8 pm ET
Commercial Advantage customer service reps available
Monday thru Friday 8 am to 9 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
Monday thru Friday Saturday and Sunday |
|
Merchant Services (Customer Servicing) |
Monday thru Friday |
|
Insurance |
Monday thru Friday |
|
Credit Cards |
Monday thru Friday Saturday and Sunday |
|
Credit Cards Outside the US |
Monday thru Friday Saturday and Sunday |
|
Credit Card Activations |
Monday thru Friday Saturday and Sunday |
|
Community Association Banking |
Monday thru Friday |
|
Equipment Financing & Leasing |
Monday thru Friday |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Report Fraud Account Activity |
Monday thru Friday Saturday and Sunday |
|
Debit Card Activations |
Monday thru Friday Saturday and Sunday |
|
Existing SBA 7(a) Loans |
Monday thru Friday Saturday and Sunday |
People often ask us
Customer Service
Customer service reps available
Monday thru Friday 8 am to 5 pm ET
Other Important Numbers
Service |
Phone |
Hours |
---|---|---|
Outside the United States |
Monday thru Friday Saturday and Sunday |
|
Credit Cards |
Monday thru Friday Saturday and Sunday |
|
Credit Cards Outside the US |
Monday thru Friday Saturday and Sunday |
|
Credit Card Activations |
Monday thru Friday Saturday and Sunday |
|
First Citizens Rewards Center |
Monday thru Saturday Sunday |
|
Insurance |
Monday thru Friday |
|
Life Insurance |
Monday thru Friday |
|
Mortgage Customer Service |
Monday thru Friday |
|
Report Fraud Account Activity |
Monday thru Friday Saturday and Sunday |
|
Debit Card Activations |
Monday thru Friday Saturday and Sunday |
|
Zelle® |
Monday thru Friday Saturday and Sunday |