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2025 market outlook: Available now
In the final market update of 2024, Brent and Phil reflect on the year and discuss key themes to consider in 2025.
919-716-4588
Monday to Friday: 8 am to 9 pm ET
Saturday and Sunday: 8 am to 8 pm ET
Equipment Finance
Monday to Friday: 8:30 am to 7 pm ET
Service@FirstCitizens.com
Equipment Finance & Leasing
If you worked directly with a First Citizens relationship banker to open your lease account
Monday to Friday: 8 am to 5 pm ET
Lease_Servicing@FirstCitizens.com
Representatives available 24/7
Monday to Friday: 8 am to 5 pm ET
Monday to Friday: 9 am to 8 pm ET
When calling First Citizens Customer Services for Business Digital Banking or Commercial Advantage (866-322-4249), you'll be prompted to give a reason for your call for proper routing. To use our 24-hour automated services, you can say Continue. Otherwise, select from the following:
When you call the number on the sticker of a new business credit card for Credit Card Activation (888-514-6849) or Debit Card Activation (800-562-1337), you'll be asked to enter your 16-digit card number along with additional information. Upon successfully authenticating, your card will be activated.
When calling the Credit Card Servicing Center (800-543-9000), you'll first be asked questions to authenticate your account. If you're unable to authenticate, you'll be sent to speak to a representative.
The following self-serve options are available when the Credit Card Servicing Center is selected:
A representative can help you with:
View contact information for other departments at First Citizens.
Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.
Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.
NMLSR ID 503941
Treasury & Cash Management
Electronic Bill Presentment & Payment
Investment & Retirement Services
Community Association Banking
Equipment Financing & Leasing
Credit Cards
Merchant Services
Insurance
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Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.