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Being a teen is hard enough. Help us support Teen Cancer America to improve their quality of care.
Being a teen is hard enough. Help us support Teen Cancer America to improve their quality of care.
October Making Sense Q&A video: Available now
The Making Sense team discusses small business challenges and the Fed's potential path forward for interest rates as it works to keep inflation in check.
919-716-4588
Monday to Friday: 8 am to 9 pm ET
Saturday and Sunday: 8 am to 8 pm ET
Monday to Friday: 8:30 am to 5:30 pm ET
Representatives available 24/7
Monday to Friday: 8 am to 5 pm ET
Monday to Friday: 9 am to 8 pm ET
When calling First Citizens Customer Services for Business Digital Banking or Commercial Advantage (866-322-4249), you'll be prompted to give a reason for your call for proper routing. To use our 24-hour automated services, you can say Continue. Otherwise, select from the following:
When you call the number on the sticker of a new business credit card for Credit Card Activation (888-514-6849) or Debit Card Activation (800-562-1337), you'll be asked to enter your 16-digit card number along with additional information. Upon successfully authenticating, your card will be activated.
When calling the Credit Card Servicing Center (800-543-9000), you'll first be asked questions to authenticate your account. If you're unable to authenticate, you'll be sent to speak to a representative.
The following self-serve options are available when the Credit Card Servicing Center is selected:
A representative can help you with:
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Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.