First Citizens Bank Customer Service

Online Banking Services

866-322-5433

Automated system available 24/7

Customer service representatives are available:

Monday to Friday: 8 am to 5 pm ET

You can also send a secure message through Digital Banking. Response time is usually 2 business days.

Send a Message

For self-service information, visit Digital Banking Support.

866-322-5433

Automated system available 24/7

Customer service representatives are available:

Monday to Friday: 8 am to 5 pm ET

You can also send a secure message through Digital Banking. Response time is usually 2 business days.

Send a Message

For self-service information, visit Digital Banking Support.

866-322-4249

Monday to Friday: 8 am to 9 pm ET

Need something else?

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Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941