Digital Banking Support

How can we help?

Call Us

888-FC DIRECT

Toll-free 888-323-4732

Automated system available
24 hours a day, 7 days a week

Customer service reps available
Monday thru Friday 8 am to 9 pm ET
Saturday and Sunday 8 am to 8 pm ET

Message Us

Send us a secure message
within Digital Banking

Response time is usually 2 business days

Send a Message

Visit Us

Contact your local branch,
find an ATM or get directions

Find a Branch

Call Us

866-FCB-4BIZ

Toll-free 866-322-4249

Automated system available
24 hours a day, 7 days a week

Customer service reps available
Monday thru Friday 8 am to 9 pm ET

Message Us

Send us a secure message
within Digital Banking for business

Response time is usually 2 business days

Send a Message

Visit Us

Contact your local branch,
find an ATM or get directions

Find a Branch

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941