Frequently Asked Questions
Together Card®
You can easily access the Together Card account, through:
- Digital Banking — Account holders can log in using their individual credentials.
- Together Card — Account holders will receive their own individual debit card and PIN.
- Mobile & Tablet Banking1 — Account holders can download the First Citizens Digital Banking Apple® and AndroidTM tablet and mobile apps.
There are a number of ways to deposit money into the Together Card account:
- Make a deposit using Mobile Check Deposit
- ACH deposit
- Deposit at a branch
- Deposit at select First Citizens ATMs
- Transfer from other First Citizens Bank accounts
There are no fees associated with funding the Together Card account.
You can monitor your Together Card account usage through Digital Banking, which provide 24/7 access. You can set up text message and email alerts to provide notifications such as:
- Daily balance
- Balance threshold met (specific amount determined by you)
- Authorized/posted transactions of specific amount (determined by you)
Together Card is a deposit account.
Account openings are subject to Bank approval.
1. First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.
Additional Information
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