Mobile Banking

First Citizens doesn't charge fees to download or use the app on your mobile phone or tablet. There may be a fee for using services in Digital Banking. Refer to the Digital Banking Fee Schedule for more information. Your mobile carrier may charge you for data and text message usage. Check with your carrier for more information.

Before you can enroll in mobile banking, you'll need to have an active First Citizens account. If you don't already have an account with us, you can open a new account online.

Once you have an account, you can enroll in mobile banking by downloading the First Citizens app on your smartphone or tablet. On the login screen, navigate to Sign Up and complete the prompts to enroll in mobile banking.

First Citizens Digital Banking is a secure and convenient way to manage your finances online using your computer, tablet or mobile phone. When you use a mobile device to access Digital Banking, such as using the First Citizens app on your smartphone, that's called mobile banking.

You can access a wealth of great features with mobile banking, including:

• Viewing your accounts and transaction history
• Accessing account statements and tax documents
• Depositing funds with Mobile Check Deposit
• Paying bills and transferring money
• Sending money to friends, family and others you trust with Zelle®
• Managing your credit or debit cards quickly and easily—you can lock and unlock a card, activate a new card, change your PIN, report upcoming travel, report a lost or stolen card, and more
• Checking FICO® Scores if you have a consumer loan, credit card or mortgage
• Setting up text and email alerts to help monitor account and card activity

With mobile banking, you'll also have access to Manage My Money℠, a powerful tool with even more features. View your complete financial picture by linking all your accounts, even those with other financial institutions. You can track spending patterns, create budgets, understand your net worth and manage expenses, all in one convenient place.

First Citizens Mobile Check Deposit will accept several check types.

You can deposit:

• Personal, business and government checks payable in US dollars
• Checks drawn on a US bank
• Checks payable and endorsed by the account holder

For full details, please refer to the Personal Digital Banking Agreement (PDF), Opens in a new tab.