Information Management Services

Manage and exchange data safely and conveniently

Discover secure and efficient information management services

Find the products and services you need for digital data management. Streamline processes, enhance efficiency and improve reconciliation accuracy, while providing your customers with new digital capabilities.

Manage payments

Manage payment information, such as invoice and purchase order numbers, for ACH transactions.

Exchange data

Securely exchange electronic data files between customers and the bank.

Bank digitally

Manage your banking relationship online with our information management services.

Find out more about information management
Information Management Benefits

Products and services to make your work life easier

Digital Banking

Digital Banking provides customers with many convenient ways to manage their banking relationship, make payments and make their financial lives easier.

Commercial Advantage

Commercial Advantage provides 24/7 access to a suite of powerful online banking and cash management capabilities so you can conduct business easier, faster and more efficiently.

QuickBooks®

Direct Connect for QuickBooks online banking enables small business clients to download transactions, transfer funds and pay bills using Intuit® QuickBooks, a PC-based small business accounting and financial management software package.

Electronic Data Interchange (EDI)

The Electronic Data Interchange, or EDI, service provides additional payment information, including invoice and purchase order numbers, for ACH transactions that post to business clients' accounts.

Electronic Data Interchange (EDI) 835

The Electronic Data Interchange 835, or EDI 835, remittance service quickly and efficiently delivers healthcare providers a HIPAA-compliant electronic payment and remittance processing file that is translated, reconciled and balanced.

Commercial Image Archive

Commercial Image Archive allows businesses to view paid check images and statements online for up to 7 years.

Data Exchange Service (DES)

The Data Exchange Service, or DES, exchanges secure, electronic data files of all sizes between banks and their clients in conjunction with other services through the internet.

Normal bank approval applies.

QuickBooks and QuickBooks Online are registered trademarks of Intuit, Inc. First Citizens Bank is not affiliated or associated with Intuit, Inc.

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NMLSR ID 503941