Business Account Management

Better business banking online

Accounts

Get data at your fingertips

Quickly access account information from your computer, phone or tablet. Manage all of your business's accounts in one place and quickly see if a check has cleared, which deposits are pending, how much credit is available and much more.

  • Check your balance, view statements, transfer funds and see your transaction history all in one place
  • Set custom filters to help find transactions
  • See the status for transfers, mobile check deposits, and ACH and wire payments
Permissions

Customize user access

Give employees, accountants, bookkeepers and others quick access to what they need with custom user permissions. Set daily spending limits and approval workflow so you can delegate tasks and keep control of your finances.

  • Set which accounts users can see
  • Assign permissions for bill pay, money transfers, deposits and withdrawals
  • Review and approve activity on the go from any device
Statements

Access statements and tax documents

Get tax forms to send to your accountant or a statement to reconcile business books quickly and conveniently.

  • Access, download and print your monthly statements
  • Enroll in eStatements to go paperless
  • View your annual tax documents
Security

Bank with confidence

Alerts and notifications allow you to spend more time focused on your business while we focus on keeping your money safe. Online card account management tools help you handle potential issues quickly without a call.

  • Customize when and how you receive alerts
  • Receive notifications about debit card activity, password changes, account balances or suspicious activity
  • Report a lost or stolen card, request a replacement card, or temporarily freeze or unfreeze your card
  • Open and close employee cards or adjust employee spending limits

FAQ
People often ask us

Yes. You can create additional users for your business through user management. You can grant access to accounts and customize account- and transaction-level access, including designating the authority to initiate, approve and cancel transactions, as well as make mobile deposits. You can also manage users on the go with mobile and tablet banking. A fee applies for additional users. See our fee schedule for more information.

Yes. You can manage cards at any time through Digital Banking for business. Features include locking or unlocking your card, reporting a stolen card, changing your PIN and activating a new card.

Yes. If you're an eligible user, you'll be able to open, close and adjust spending controls on employee credit cards. At this time, debit cards aren't eligible.

To manage employee credit cards, log in Digital Banking, select Card Management, then click Manage Employee Cards. This allows you to open and close employee credit cards and adjust spending limits.

If you have an eligible business credit card and rights to manage users, you can allow the same rights for other employees. To do so, go to Business Services, select Manage Users, then click the pencil icon to the right of the user. Next, click Assign Rights, then click the Features tab and toggle the Enable Manage Employee Cards button under the Rights section.

If you don't have an eligible business credit card, you'll receive a notification that you have no eligible card.

Please see our Business Digital Banking Fee Schedule and Digital Banking Agreement (PDF).

First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

Bank deposit products are offered by First Citizens Bank. Member FDIC and an Equal Housing Lender. icon: sys-ehl.

NMLSR ID 503941