Risk Management · January 13, 2025

Secure Business Operations With Bank Fraud Prevention Tools

Fraud is a consistent threat to businesses. Data from the Association for Finance Professionals shows that 2/3 of businesses experience payment fraud attacks or attempts. Lax controls and poor fraud prevention strategies leave organizations vulnerable, impacting finances, business operations and reputation.

Being a victim of fraud is more than a time-consuming and frustrating process. It can also lead to long-term strategic setbacks, hampering growth. Developing a fraud prevention strategy centered around identifying and mitigating risk can help deter fraudsters and maintain operational continuity. Here's why it matters and how to start.


Fraud is an evolving threat

Digital payments and communication create new vulnerabilities for exploitation. Sophisticated attacks involving payment fraud, AI-enabled deepfakes and impersonation, and business email compromise are increasingly common. And the rise of remote work has opened even more opportunities.

Recent research indicates that 71% of companies reported being victims of payment fraud through email, and 44% were unable to recover the funds. As more organizations become victims of fraud, regulators are expected to tighten standards to address escalating cybersecurity risks. Victims of attacks may face additional scrutiny evaluating the protective measures in place.

Incidents may erode customer loyalty and trust, disrupt operations and threaten revenue streams, leading to reputational damage. Implementing a proactive, multilayered fraud prevention and detection strategy can become a competitive advantage, mitigating risk while building long-term value.

Take a collaborative approach to fraud prevention

As fraud continues to escalate, traditional prevention methods may not meet evolving threats. Of course, strong internal controls within the business are crucial, but you may struggle to navigate changing tactics without help from outside experts.

A collaborative approach with your banking partner can provide additional benefits, allowing you to:

  • Leverage innovative fraud detection and prevention tools to help safeguard accounts from unauthorized transactions and cyber threats
  • Receive expert guidance and strategies customized to your business needs and risk profile versus a one-size-fits-all solution
  • Minimize the risk of disruptions caused by fraudulent activities to ensure operations run smoothly without setbacks during the loss and recovery processes
  • Adhere to regulatory requirements to reduce the risk of legal penalties and improve customer confidence in your business practices
  • Protect the business's reputation with customers and vendors, building long-term trust in your brand while demonstrating that you take security seriously
  • Follow a structured and fast-acting response plan, minimizing financial and operational impact while enabling faster recovery

These underscore the importance of accessing external expertise and advanced solutions designed to defend against risks that internal measures may not catch.

Integrate advanced fraud protection tools

Fraud prevention services help businesses detect and prevent risky activities that may threaten your finances. In addition, you'll have access to premium security measures without the burden of developing and implementing sophisticated fraud prevention technology in-house. 

These advanced protection tools counteract, anticipate and neutralize fraud before it strikes.

  • Positive pay services: Positive pay cross-verifies checks and electronic debits presented for payment against the transactions issued by your company. Discrepancies are flagged for review, preventing unauthorized transactions. 
  • ACH debit blocks and filters:ACH blocks allow control over who's initiating payments from accounts, validating legitimate ones and blocking bad actors.
  • Check services: This service examines each check and compares against an electronic file you submit.
  • Post no debits accounts: Banks won't allow withdrawals or payments in these accounts without prior authorization, similar to products like UPIC adding an extra layer of security to protect funds.
  • Transaction alerts: Banks send notifications to inform you of various activities on your accounts and can be set up for a range of transactions, allowing for customized monitoring. 
  • Online banking security features: Banks offer advanced security measures, such as multifactor authentication and encryption, to secure transactions. 

Cybercriminals continuously refine their techniques, exploiting vulnerability to commit fraud. This reality makes it critical for businesses to prioritize fraud prevention and find a partner that offers reliable solutions to detect and prevent unauthorized transactions. 

Why proactive fraud tools like positive pay are essential

In a recent webinar, Matt Ribbens, head of treasury product management at First Citizens, discussed the rising threat of check fraud and the critical need for businesses to implement advanced fraud protection tools. In the excerpt below, Ribbens highlights how solutions like positive pay can help organizations detect discrepancies early, reducing exposure to unauthorized transactions and potential financial loss.

Build a Modern and Efficient B2B Payments Machine in 2025 video

First Citizens Bank

Build a Modern and Efficient B2B Payments Machine in 2025

Matt Erickson: Director of Communications

What do you think about fraud and the risk prevention given the speed of payments that are now offered?

Matt Ribbens: Head of Treasury Product Management

Check fraud is our number one target for fraudsters, and I think you all have probably experienced this or have had attempted fraud.

Actually, if you look at the AFP survey, they said 80% of organizations were targets of an actual or attempted fraud attempt in 2023, and that was a 15% point increase from the prior year. So, you know, I like to say this, and I don't mean it in a negative way, but if you haven't had fraud, then it's just a matter of time. It's not necessarily that you're going to be able to avoid it. Checks continue to be the payment method most susceptible to fraud, as Jen mentioned earlier.

And 70% of organizations using checks have no immediate plans to discontinue their use. And so, when you're doing something that we know has some level of danger, we would also recommend you take some precautions in that. So, if we look at things like payee positive pay, that's something if you don't have that for check writing, you should highly consider using payee positive pay. If you're sending ACH payments, again, you've got it off paper, but you're moving to electronic, definitely incorporate ACH positive pay.

Standard account controls, things that you can do, dual authentication, some of the dual controls in terms of approvals, are really helpful in catching fraud or preventing fraud, particularly when you see those things like business email compromise where they impersonate somebody within the company. And if you've got one person that can push the button to send the wire and you don't have a second person that can review it, those are where you see those losses kind of pile up.

Watch the full webinar

First Citizens Bank

This information is provided for educational purposes only and should not be relied on or interpreted as accounting, financial planning, investment, legal or tax advice. First Citizens Bank (or its affiliates) neither endorses nor guarantees this information, and encourages you to consult a professional for advice applicable to your specific situation. First Citizens Bank and its affiliates are not responsible for the products, services and content for third party vendors. Any and all third-party trademarks, logos, and service marks referenced herein remain the property of their respective owners.

©2024 First-Citizens Bank & Trust Company. All rights reserved. First Citizens Bank is a registered trademark of First Citizens BancShares, Inc.

Member FDIC

Create a fraud prevention strategy

Building a documented action plan provides another layer of protection. It starts with implementing strong internal controls. These are the main defense against risk. Consider daily account reconciliation, regular account reviews, strict financial protocols and dual-control systems. This helps decentralize financial authority and prevent any single employee from controlling every element of a transaction.

Employee education is also vital, including at the executive level. Regular training sessions help staff recognize and report fraudulent activity. Also, review hiring practices—background checks may reduce the risk of internal fraud.

For payments, minimize paper checks to reduce fraud risk and maintain separate accounts for check and digital payments. If you must write checks, use those with advanced security features, keep them stored securely and deliver them directly to the post office. 

Finally, establish a fraud response plan detailing your strategy for suspected or detected fraud. It should outline steps for fraud detection, initial response, investigation, communication, recovery and legal action if necessary.

Don't navigate fraud alone

The stakes are higher than ever. With diverse attack methods, fraudsters can exploit digital and traditional vulnerabilities to steal funds, disrupt operations and damage your organization's reputation.

Taking a proactive approach to fraud prevention isn't just a defensive measure—it's a strategic business decision. Integrating comprehensive fraud prevention strategies can help safeguard your businesses.

With the right measures in place, you can significantly mitigate the risk of fraud and stay ahead of potential threats.

In the fight against fraud, you're not alone

Contact our dedicated team of banking experts to explore smart solutions for fraud prevention services.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

This material is for informational purposes only and is not intended to be an offer, specific investment strategy, recommendation or solicitation to purchase or sell any security or insurance product, and should not be construed as legal, tax or accounting advice. Please consult with your legal or tax advisor regarding the particular facts and circumstances of your situation prior to making any financial decision. While we believe that the information presented is from reliable sources, we do not represent, warrant or guarantee that it is accurate or complete.

Third parties mentioned are not affiliated with First-Citizens Bank & Trust Company.