Diversity, Equity & Inclusion
Our commitment
The principles that shaped First Citizens Bank will continue to guide us for generations. If you ask around, you're likely to hear good things about our bank. It starts with our associates, who strive to deliver better banking for better tomorrows. Our goal is to nurture a diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.
Our workforce at a glance
15,000+ Total Associates
550+ Branches in 23 States
60% of New Hires in 2023 were Millennials or Gen Z
52% of Managers are Women
We're focused on diversity, equity and inclusion
Leadership Commitment
Our leaders are committed to embracing diversity, disavowing discrimination and advancing our diversity, equity and inclusion efforts. We create an environment that encourages diverse perspectives and champions the continuous learning and development of our associates to support the needs of the bank.
Community Development
We work to strengthen our communities by promoting economic development, investing in revitalization efforts and supporting the services and activities that benefit low- and moderate-income individuals.
Supplier Diversity
We are committed to meeting the needs of the communities we serve and ensuring that qualified businesses owned by minorities, women, historically underutilized businesses and veterans are included in our process for sourcing goods and services.
For bid opportunities, please contact Supplierdiversity@firstcitizens.com and register at firstcitizensbank.suppliergateway.com.
Corporate Citizenship
Community matters to us. Not only do we deliver friendly, personal attention through our branches and digital channels, be we also promote opportunities for our associates to invest their time, talent and treasure in service to nonprofit and community organizations.
Our strategies
Talent
Our associates are our number one priority. We embrace individuals with different backgrounds, perspectives, experiences and interests and seek to attract, retain and develop diverse talent for our teams.
Connections
Relationships are core to our business success and effectively fostering an inclusive culture and workplace. The bank supports six associate-led business resource groups, or BRGs, for Asian & Pacific Islanders, Black & African Americans, Hispanic, LGBTQ+, Women, and Veterans & Military associates and their allies. These groups encourage a diverse, inclusive workplace aligned with the bank's mission, values, goals and business objectives.
Community
We aim to leverage diversity, equity and inclusion, or DEI, to deliver transformative business results that support the customer experience, our shareholders and community members.
