Managing Your Money

Check Reverse Positive Pay

Summary of service

Check Reverse Positive Pay is a fraud protection capability for the check payments you receive. It helps you verify that checks presented to your accounts are free from fraudulent or suspicious items.

Essentials to know

  • First Citizens supports next-day viewing of paid checks in Commercial Advantage.
  • Your exceptions will be available for decisioning on Tuesday, July 19, 2022.
  • Action Item: Alerts weren't transferred to First Citizens, so please reestablish the Check Reverse Positive Pay alerts you rely on in Commercial Advantage starting July 18.

Additional resources

Positive Pay Quick Reference Guide

Here's everything you need to know to get started.

View our Positive Pay Quick Reference Guide PDF , Opens in a new tab

Alerts Quick Reference Guide

Learn how to add an alert, add a recipient and set up immediate alerts when certain conditions occur.

View our Alerts Quick Reference Guide PDF , Opens in a new tab

Decisioning Positive Pay Exceptions

Learn how to view and decision your Positive Pay exception items.

View our Decisioning Positive Pay Exceptions Video

FAQ
People often ask us

Fraud alerts, such as Positive Pay Suspect Items and Positive Pay Cutoff Time is Approaching, should be established immediately on July 18, 2022. More information about alerts can be found in the Alerts Quick Reference Guide (PDF) or by viewing the Creating Alerts video.

The decision cutoff time is 3:30 pm ET.

You'll access history via the Reporting tab in Commercial Advantage. A rolling 65 days of history will be available to you.

Images are available in Commercial Advantage once they've posted the day after overnight processing.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.

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NMLSR ID 503941