Payments and Transfers

Importing Positive Pay Issue-Void Files

Importing Positive Pay Issue-Void Files

In this video, you'll learn how to import, delete and approve a check issue-void file for bank processing through Positive Pay.

To begin, provide the bank with checks and the voids that have been issued. The bank will compare those details to the checks presented for payment and report any exceptions to you to determine whether to pay or not pay.

You can either import a file with multiple checks or key in individual checks. This video focuses on importing a file.

Check Issues and Voids are entered in Fraud/ Risk Management on the Check Issue Management widget.

Click Import Check Issue/Void File to import a file.

There are several file formats available, including standard formats that have been created by the bank and are denoted in the Owner column as System.

Custom formats are denoted as Client and are specific to your company.

Required fields will be noted with a red asterisk.

Choose the format that matches the file being imported.

Before importing your file, you have the option to import it in test mode.

This allows you to verify that the data is imported correctly before officially loading it.

Next, browse for and select the file to import.

Click File Import.

A Job ID will be provided for reference, and the import will start processing.

Select the Imported Files tab to show a list of files that have been imported, with the most recent file at the top.

A summary of file details is shown as well.

Click View to show the list of check issues and voids that were imported with the file.

Depending on user permissions, you may have the ability to view, modify, approve, or delete individual check issue and voids that were imported.

Thanks for watching how to import, delete or approve a check issue-void file.

Links to third-party websites may have a privacy policy different from First Citizens Bank and may provide less security than this website. First Citizens Bank and its affiliates are not responsible for the products, services and content on any third-party website.