Commercial Advantage Welcome Center
Welcome to First Citizens Digital Banking Commercial Advantage™
Welcome and thank you for choosing First Citizens for your business banking needs. Our Treasury Management Services offer a robust suite of products that complement one another, allowing for more secure and efficient control of your assets.
The Commercial Advantage Welcome Center provides resources and support at your fingertips. Legal administrators can get started with the resources below, and all users are encouraged to visit the Learning Center.
Getting Started
Administrator Checklist
Follow this checklist to start customizing the setup of your profile.
New User Checklist
Provide this checklist to your users to assist them in setting up their profiles.
Get Support
Business Engagement Center
Toll-free 866-322-4249
Automated system available
24 hours a day, 7 days a week
Commercial Advantage customer service reps available
Monday thru Friday 8 am to 9 pm ET (excluding bank holidays)
Live Chat Using Message Us
Available when logged in
to Commercial Advantage
Commercial Advantage customer service reps available
Monday thru Friday 9 am to 6 pm ET (excluding bank holidays)
Learning Center
Access our videos and how-to guides for Commercial Advantage.
Frequently Asked Questions
Access our FAQ for helpful answers to commonly asked questions.