Visa Signature card benefits*
Explore all the special benefits reserved for Visa Signature card holders, including travel, complimentary concierge service, and so much more:
Travel Protection
Trip Delay Reimbursement
If your flight is delayed more than 12 hours, you and your family are covered for unreimbursed expenses, such as meals and lodging up to $300 per airline ticket.
Complimentary Concierge
At Your Service Concierge
Complimentary 24/7 personal assistance with vacation planning, dinner reservations or securing tickets to an event.
To use the Visa Signature Concierge service, call 1.800.953.7392. For calls outside the United States, call us collect at 1.630.350.4551.
Shopping & Dining Perks
Discounts
Save at many of the top retailers, from apparel to electronics.
Enjoy special dining discounts and access to special dining events
Travel Assistance
Roadside Assistance
Rely on 24-hour, toll free referral dispatch for emergency road-side assistance services like towing, fuel delivery, and more.
- 1.800.VISA.TOW connects you to the Roadside Dispatch service.
- Applies to rental cars as well as your own motor vehicle.
Purchase Protection
Warranty Manager
Through the Warranty Manager Service, you can register products and extend manufactures’ repair warranties, all available with a simple toll-free telephone call.
- Keep track of purchases
- Register purchases and file claims online
- Extend warranties
Travel & Entertainment Perks
Travel in Luxury
Special offers and upgrades at some of the finest hotels and resorts.
Events
Access to discounts on a number of entertainment options such as popular sporting events, preferred seating at shows and concerts, and savings on tickets and offers.
Certain terms, conditions and exclusions apply. Please refer to your Visa Signature Guide To Benefits, P D F opens in a new tab for further details. Insurance products are not insured by the FDIC or any federal government agency and are not a deposit or other obligation of, or guaranteed by, any bank or bank affiliate.
Only consumer rewards cardholders, who maintain a credit line of $5,000 or greater are eligible for Visa Signature status.
Normal bank approval applies.
*Upon clicking the "Learn More" links, you will leave the First Citizens Bank website and go to a third party site. Third party sites may have a privacy policy different from First Citizens Bank and may provide less security than this site. First Citizens Bank and its affiliates are not responsible for the products, services, and content on any third party site.
Additional Information
Questions?
Email us
Or call
1.888.FC DIRECT (1.888.323.4732)
Learn more about Digital Banking
Secure account access to keep your finances streamlined and organized
Get the Mobile & Tablet Banking app
Make deposits, pay bills, transfer funds and manage your account on the go