First Citizens Bank Maintenance Page
The First Citizens Bank website is currently unavailable due to system maintenance.
We apologize for the inconvenience.
If you're a First Citizens customer, you can sign in to your account 24 hours a day at First Citizens Digital Banking.
First Citizens customers can still access our portals at the
links below.
Please note that some portals may also be down for
maintenance at this time.
- American Express Supplies , Opens in a new tab
- Automated Payables , Opens in a new tab
- CA Integrated Payments , Opens in a new tab
- Commercial Advantage , Opens in a new tab
- Document Exchange , Opens in a new tab
- Electronic Bill Presentment & Payment , Opens in a new tab
- eReceivables Payment , Opens in a new tab
- Financial Planning Tool , Opens in a new tab
- First Citizens Digital Bank , Opens in a new tab
- First Citizens Rewards® , Opens in a new tab
- FXEnvoy , Opens in a new tab
- Lockbox Portal , Opens in a new tab
- Lockbox-Online Treasury Solutions , Opens in a new tab
- Merchant eConnections , Opens in a new tab
- My Insurance Center , Opens in a new tab
- Online Brokerage , Opens in a new tab
- Portfolio Online , Opens in a new tab
- Purchase Card , Opens in a new tab
- Remote Deposit Capture , Opens in a new tab
- Retirement Plan Access , Opens in a new tab
- Smart Returns , Opens in a new tab
- Stellar Technology - Fund , Opens in a new tab
- Wealth , Opens in a new tab
To speak directly with a representative, you can call one of our Customer Contact Centers.
Personal Banking Customer Contact Center
Call 888-FC DIRECT (888-323-4732) to speak with a First Citizens personal banking representative:
- 8 am to 9 pm ET Monday through Friday
- 8 am to 8 pm ET Saturday and Sunday
Business/Commercial Banking Customer Contact Center
Call 866-FCB-4BIZ (866-322-4249) to speak with a First Citizens business or commercial representative:
- Automated system available 24 hours a day, 7 days a week
-
Digital Banking for business customer service
representatives available:
- 8 am to 9 pm ET Monday through Friday
- 8 am to 8 pm ET Saturday
-
Commercial Advantage customer service representatives
available:
- 8 am to 9 pm ET Monday through Friday
Wealth Banking Customer Contact Center
Call 855-329-3258 to speak with a First Citizens wealth representative:
- 8 am to 5 pm ET Monday through Friday
You can also reach us at:
239 Fayetteville StreetRaleigh, NC 27601